Introduction

Horgos GongMall Information Technology Co., Ltd. (hereinafter referred to as "we", "GongMall" or "EX1000") operates the website www.ex1000.com (hereinafter referred to as the "Website"). We are committed to protecting the personal information and privacy of users (including overseas used car importers and domestic used car suppliers, collectively referred to as "Users"). This Privacy Policy aims to explain how we collect, use, store, share and protect User information, as well as the rights enjoyed by Users. Your use of the Website constitutes your consent to our processing of your information in accordance with this Policy.

Types of Information Collected

Personal Identification Information

• Overseas Buyers: Name, company name, contact information (phone number, WeChat, WhatsApp, Telegram, email address), country/region of residence, import qualification-related information (if applicable);

• Domestic Suppliers: Name, company name, contact information, business license and other subject qualification documents;

• Automatically Collected Information: IP address, browser type, device information, access time, page browsing records, inquiry behavior data, order operation records.

Business-Related Information

• Inquiry Information: Selected vehicle model, quantity, trade terms (EXW/FCA/FOB/CFR/CIF, etc.), quotation preferences, communication records;

• Order Information: Order number, vehicle details, transaction status, logistics tracking data (such as logistics provider, waybill number);

• Others: Feedback, complaint information voluntarily submitted by Users.

Purposes of Information Use

• Provide and optimize Website services: Including inquiry processing, automatic quotation generation, order management, logistics status tracking, and communication coordination;

• User identity verification: Verify supplier qualifications and buyer identities to ensure transaction security;

• Service improvement: Optimize Website functions, vehicle source display and quotation rules based on access data and user behavior;

• Compliance and security: Prevent fraud and illegal activities, and comply with relevant laws and regulations;

• Necessary notifications: Send order updates, logistics information, policy changes and other notifications to Users.

Information Sharing and Disclosure

• We may share necessary order and receiving information (such as buyer's name, contact information, receiving address) with third-party logistics partners solely for logistics delivery and tracking;

• We may disclose relevant information in accordance with legal and regulatory requirements, mandatory orders from judicial or administrative authorities, or to protect our legitimate rights and interests, User safety and public interests;

• We will not sell, rent or share User information to unrelated third parties.

Data Storage and Protection

• Data Storage Location: Servers in China and overseas servers that comply with data protection laws and regulations (if applicable). The storage period is the reasonable period required to achieve the purposes of this Policy or the period required by laws and regulations;

• Security Measures: We adopt technical and management measures such as encrypted transmission, access control and data backup to protect User information from unauthorized access, disclosure, tampering or damage;

• Users shall properly keep their account passwords (if applicable) and communication tool accounts. In case of information leakage, Users shall notify us in a timely manner.

User Rights

• Access and Inquiry: Users may inquire about their personal information, inquiry records and order information at any time;

• Correction and Deletion: If any information is found to be incorrect, Users may apply for correction; if they no longer use the Website services, they may apply for deletion of personal information (except as required by laws and regulations);

• Withdrawal of Consent: Users may withdraw their consent to information collection and use, but this may result in some Website functions being unavailable;

• Complaints and Consultations: If you have any questions or complaints about information processing, you may contact us through the contact information at the end of this Policy.

Third-Party Links and Services

The Website may contain links to third-party logistics providers, payment tools (if applicable), etc. The privacy policies of third parties are independent of ours, and we are not responsible for their information processing behaviors. We recommend that Users review the privacy policies of third parties.

Policy Changes

We may modify this Privacy Policy due to legal and regulatory updates or business adjustments. After the change, it will be posted in a prominent position on the Website. Your continued use of the Website services after the posting constitutes your consent to the changed Policy.

Contact Information

If you have any questions, complaints or requests regarding this Privacy Policy, you may contact us through the following methods:

• Company Name: Horgos GongMall Information Technology Co., Ltd.

• Email: privacy@ex1000.com

• Address: 5th Floor, Building 11, Artificial Intelligence Town, No. 1818-2 West Wenyi Road, Yuhang District, Hangzhou City, Zhejiang Province, China